Real Experience, Real Solutions
Over the past 15-20 years working in roadside assistance and recovery, I've helped thousands of motorists when they've needed help most – from simple fixes like replacing a blown fuse to complex accident recoveries and everything in between.
I've changed wheels in torrential rain, jump-started batteries at 3am in freezing car parks, recovered stranded vehicles from impossible locations, and talked anxious motorists through their breakdown when they just needed reassurance that help was coming.
There's not much I haven't seen or dealt with on the roadside.
Why I Started Dual Action Roadside
After years working for large national breakdown providers, I noticed the same problems kept frustrating motorists:
- Being stuck in call center queues or the frustration of using an app when you just need to speak to someone who can help
- Technicians dispatched from 30+ miles away when there are closer options
- Unrealistic arrival times that leave people waiting for hours
- No direct contact with the person actually coming to help you
- Direct communication – You speak to me, the technician attending
- Local service – Based right here in Watford, not a distant regional depot
- Honest arrival times – Based on where I actually am, not computer guesses
- Personal service – You're not a ticket number, you're someone who needs help
In 2025, I decided to do things differently. I hung up the keys to my HGV driving career and started Dual Action Roadside – a local breakdown service built on what I learned actually matters to stranded motorists:
I built the roadside service I wish existed when I was working for the big providers – fast, honest, local, and personal.
What's This Site Actually About?
Good question. Let me break it down:
1. Roadside Breakdown Assistance (The Main Thing)
that's the primary reason this site exists
I provide professional mobile roadside assistance: battery jump starts, wheel changes, fuel delivery, and diagnostics. Available 24/7.
That's the business. That's what pays the bills. That's what I do most days.
Need help now? Call 07594 218 651 and let's get you sorted.